Biohazard Remediation
Crime Scene, Trauma & Unattended Death Cleanup in Indiana
Unmarked vehicles, trained technicians, and a team that treats your home as a home, not a job site. Available 24 hours a day, anywhere in Indiana.
Biohazard Remediation
What this service covers
At ConvenientConnections, we know unfortunate incidents like crime scenes, trauma, or unattended deaths can be emotionally challenging. In these difficult times, our specialized Crime Scene, Trauma, & Unattended Death Remediation services will provide compassionate and professional assistance. With a focus on restoring affected spaces to a safe and habitable condition, our experienced team handles the intricate details of cleanup, sanitization, and restoration with utmost care and discretion.
You are never billed for the call, and you are never rushed into a decision. We will walk the property with you, explain what has to be removed and why, and put the scope in writing before any work begins.
Included in this service
- Bloodborne pathogen cleanup and full decontamination
- Removal and lawful disposal of contaminated porous materials
- Sub-floor and structural treatment where contamination has penetrated
- Odor elimination at the source, not masking
- Personal property triage, what can be saved is saved
- Written scope and documentation suitable for insurance claims
In detail
How we approach crime scene, trauma & unattended death
Complete cleanup process
Our remediation process is thorough and careful, addressing the unique challenges posed by crime scenes, traumatic events, and unattended deaths. We prioritize safety, employing industry-leading techniques and equipment to ensure a complete cleanup. From bloodborne pathogen cleanup to odor removal and structural restoration, our team works discreetly and efficiently to minimize any disruption. Cleaning the property is only part of it. The family is usually still in the middle of the worst week of their lives, and how we behave in their home matters as much as the result we leave behind.
Professionalism and discretion
Professionalism and discretion are central to our remediation services. Our trained technicians adhere to industry standards and regulations, using protective gear and advanced cleaning agents. We understand the sensitivity surrounding these situations and handle each case with the utmost respect and empathy.
We arrive in unmarked vehicles. Nothing about our presence announces to your street or your neighbors what has happened inside.
Safeguarding property and well-being
Beyond the emotional toll, the aftermath of crime scenes, trauma, or unattended deaths poses potential risks to both the property and the well-being of occupants. Remediating quickly restores the space and removes the health risk that comes with it, and the two are not separable. Leaving it is what turns a bad week into a structural problem and a health one.
Insurance collaboration and industry rates
We know navigating the aftermath of a traumatic incident involves numerous considerations, including financial concerns. To ease this burden, we collaborate with most insurance providers to facilitate a smoother process for our clients. That extends to our billing, as we adhere to industry-standard rates. That means our clients receive the necessary remediation services without undue financial strain during already challenging times.
Indiana Crime Victim Compensation Fund
If you are the victim of a crime that occurred in Indiana after 1 July 2022, crime scene cleanup and the replacement of windows or door locks are eligible expenses under the Indiana Violent Crime Victim Compensation Fund, administered by the Indiana Criminal Justice Institute.
You do not have to work this out alone. Tell us that a claim may be involved and we will document the job so it supports your application — itemized scope, photographs, and dated invoices.
Our process
What happens after you call
Call, any hour
You reach a person, not a queue. We gather only what we need to dispatch.
On-site assessment
We walk the property, identify all affected areas, and put the scope in writing.
Contain and remediate
Containment goes up, contaminated material comes out, surfaces are decontaminated.
Verify and restore
We verify the space is safe, handle disposal documentation, and hand it back.
Financing is available
Unexpected incidents come with unexpected expenses. Through our partnership with Afterpay you can split the cost of remediation into manageable payments, pay over 6 or 12 months, or in 4 interest-free instalments, so getting your property safe again is never held up by cash flow.
Questions
Crime Scene, Trauma & Unattended Death FAQs
Does homeowners insurance cover crime scene or unattended death cleanup in Indiana?
In most cases yes. Indiana homeowners policies commonly cover biohazard remediation following a death or violent incident on the property, often under dwelling or personal property coverage. We work directly with most carriers, document the scope in the format adjusters expect, and can bill the insurer directly once the claim is approved. Call us before you file and we will tell you what your adjuster will ask for.
How quickly can you get to me?
Our emergency line is answered 24 hours a day, 365 days a year. Crews dispatch from Columbus and respond statewide. Response time depends on where in Indiana you are, and we will give you a realistic arrival window on the call rather than an optimistic one.
Can family members be present during the cleanup?
That is entirely your choice. Some families want to be there; many prefer not to be, and we handle everything and report back. We will never make you look at something you do not want to see, and we will always ask before disposing of anything that appears to be a personal keepsake.
Why can't I just clean it myself?
Blood and bodily fluids can carry HIV, hepatitis B and hepatitis C, which remain infectious on surfaces long after an incident. Household cleaners do not neutralize them, contamination frequently penetrates flooring and sub-floor where it is not visible, and biohazardous waste cannot lawfully go in your household bin. Beyond the health risk, incomplete remediation is a disclosure problem when the property is later sold.
Will the neighbors know?
Not from us. We use unmarked vehicles, we do not display signage, and our technicians do not discuss jobs outside the crew.
Related
You may also need
Emergency Biohazard Response
When contamination is active and spreading, the clock matters more than the paperwork. Call and we move.
Odor Removal
If an odor keeps coming back, it was masked rather than removed. We find the source and eliminate it.
Hoarding & Animal Hoarding
We have done this often enough to know that rushing a hoarding cleanup is how it fails. We work at a pace the person can live with.
Free assessment
Request an assessment
Send this form and we will come back to you promptly. If this is an active emergency, call (812) 447-8928 instead. That line is answered 24 hours a day.
Reach us directly
- 24/7 Emergency & General
- (812) 447-8928
- Hours
- Open 24 hours, 7 days a week
Scheduled cleaning is normally booked 8:00am – 9:00pm. Urgent and emergency calls are answered at any hour. - Service area
- The entire state of Indiana. We come to you, with crews based across the state.
- Mailing address
- 3129 25th St, Columbus, IN 47203
Post only. We are a service-area business and do not run a walk-in location.
Need a quote, or need us on site today?
Routine cleaning gets a free, no-obligation estimate. Biohazard emergencies get a crew dispatched anywhere in Indiana, 24 hours a day.